Customer care

Returns & Refunds

We want you to love your jewellery. Contact us before returning an item so our team can guide you through the current process.

Return Eligibility

For return eligibility, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Return Period

For return period, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Exchange Policy

For exchange policy, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Refund Process

For refund process, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Damaged Items

For damaged items, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Incorrect Items

For incorrect items, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Non-Returnable Items

For non-returnable items, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.

Return Request Procedure

For return request procedure, items must meet the published conditions and be accompanied by valid order information. Contact customer care before sending anything back.